Busybee Tech

Tag: Satisfaction

  • The Power of 1:1 Training for Housing Associations

    Housing associations are increasingly providing 1:1 training to their tenants as a way to help them get the most out of their devices. This type of training can be incredibly beneficial for both tenants and housing associations, as it can help to ensure that tenants are able to use their devices effectively and safely.

    Benefits of 1:1 Training for Tenants

    There are a number of benefits that 1:1 training can provide for tenants. First, it can help to ensure that tenants are able to use their devices in a way that is safe and secure. This is important, as devices can be a target for cybercrime, and tenants need to be aware of the risks and how to protect themselves.

    Second, 1:1 training can help tenants to learn how to use their devices to access the services that they need. This includes things like online banking, healthcare information, and government services. By being able to access these services online, tenants can save time and money, and they can also be more involved in their own care and support.

    Third, 1:1 training can help tenants to learn how to use their devices for leisure and entertainment. This can include things like watching movies, listening to music, and playing games. By being able to use their devices for leisure, tenants can have more fun and they can also stay connected with friends and family.

    Benefits of 1:1 Training for Housing Associations

    1:1 training can also be beneficial for housing associations. First, it can help to improve the relationship between housing associations and their tenants. By taking the time to provide training, housing associations can show that they are committed to helping their tenants and that they value their feedback.

    Second, 1:1 training can help to reduce the number of calls and emails that housing associations receive from tenants who are having problems with their devices. By providing training, housing associations can help tenants to solve their own problems, which can free up staff time to focus on other tasks.

    Third, 1:1 training can help to improve the satisfaction of tenants. When tenants are able to use their devices effectively, they are more likely to be satisfied with their housing association. This can lead to lower turnover rates and improved reputation.

    Conclusion

    1:1 training is a powerful tool that can be used to improve the lives of tenants and housing associations. By providing this type of training, housing associations can help to ensure that tenants are able to use their devices effectively and safely, and they can also improve the relationship between housing associations and their tenants.

  • How a Bespoke Tech Service Can Bring Digital Skills and Equipment at a Low Cost to a Housing Association

    In today’s digital world, it is more important than ever for people to have access to the internet and digital technologies. This is especially true for people who live in housing associations, as they may be more likely to face barriers to digital inclusion.

    There are a number of things that housing associations can do to help their tenants access the internet and digital technologies. One way is to provide a bespoke tech service. A bespoke tech service is a tailored service that is designed to meet the specific needs of a housing association and its tenants.

    A bespoke tech service can provide a number of benefits to housing associations, including:

    • Increased digital inclusion: A bespoke tech service can help to increase digital inclusion by providing tenants with the skills and equipment they need to access the internet and digital technologies.
    • Reduced costs: A bespoke tech service can help to reduce costs by providing tenants with access to affordable internet and digital equipment.
    • Improved tenant satisfaction: A bespoke tech service can help to improve tenant satisfaction by providing them with the support they need to use the internet and digital technologies.

    There are a number of things that housing associations need to consider when choosing a bespoke tech service. These include:

    • The needs of their tenants: Housing associations need to choose a bespoke tech service that meets the specific needs of their tenants.
    • The cost of the service: Housing associations need to choose a bespoke tech service that is affordable.
    • The quality of the service: Housing associations need to choose a bespoke tech service that is of high quality.

    By choosing a bespoke tech service, housing associations can help to ensure that their tenants have access to the internet and digital technologies. This can help to improve their lives and to make them more independent.